Total Telecom Outsourcing
Info Plus International provides Total Telecom Outsourcing services—we provide expertise in overall telecom management, supporting everything from acting as the Telecom/Network Manager and doing PBX/Voice Mail Moves, Adds and Changes, and Desktop Moves, Adds and Changes, to providing maintenance on the systems to advising clients of new technologies that could be beneficial to them such as Unified Communications, Mobility Solutions, cost avoidance for wireless roaming and security to the overall development of strategic IT/Telecom plans. Because we are full lifecycle consultants we are able to bring in the appropriate team members to address any area of IT, Networking or Telecom to ensure all your needs are being met.
Services include:
- Manage telecom vendors
- Verify attainment with each vendor
- Manage contracts / contract negotiations
- Manage operations (PBX vendor)
- Coordinate Moves, Adds and Changes with your PBX and telco vendors
- Negotiate maintenance contracts
- Infrastructure management
- Place and track telecom orders
- Capacity management and analysis (traffic studies and capacity analysis)
- Assessment of call centers/contact centers and optimization as required
- Perform budgeting / forecasting
- Manage telecom / desktop / call center personnel
- Provide Telecom Expense Management (TEM)
- Act as a Strategic Advisor on all areas of Integrated Communications
We can provide a Telecom/Network Manager to oversee personnel and overall operations.
Contact us for more information about how we can provide your company with our expert Total Telecom Outsourcing services and make your telecom dollars go further.
