The biggest victory was that an actual disaster occurred and the Disaster Recovery site on the East Coast was deployed successfully. Because of the amount of planning that was done and the work completed in collaboration with the client, the client’s business operations did not suffer an extended period of interruption and the disaster did not significantly impact their revenues (which could have been significant for a $10 billion company).
Background
An industry leader in IT distributions and business process outsourcing (BPO) services was experiencing tremendous growth, growing from a $4 billion corporation to a $10 billion corporation in a seven-year period.
A new contract from a large international partner required our client to have a Disaster Recovery (DR) and Business Continuity Plan (BCP) in place for their Data Centers, which were located in eastern Canada, the East Coast and the San Francisco Bay Area.